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Help with your claim
Help with your claim How to claim Child Benefit Check if a change affects your Child Benefit
Your energy meter
Your energy meter How to read your gas or electricity meter How to read your smart electricity meter How to read your smart gas meter Move your gas or electricity meter Check if your energy meter is faulty Decide if prepayment is right for you Switching from prepayment to paying...
Challenge your dismissal
Read more about how the tribunal will assess your claim and the evidence you’ll need to show. There are 2 ways you might be able to challenge your dismissal: appealing through your employer’s appeal process making a claim to an employment tribunal - if you have a genuine unfair dismissal...
Problems with your payment
Problems with your payment Challenging a Universal Credit decision - mandatory reconsideration Appealing against a Universal Credit decision at a tribunal If your Universal Credit is stopped or reduced
Your energy supply
Your energy supply Struggling to pay your bills Get help if you’re behind with your energy bills Grants and benefits to help you pay your energy bills You can't afford to top up your prepayment meter Stop your energy supplier moving you to prepayment Tell your supplier if you need...
Selling your property to help pay off your mortgage debts
Selling your property to help pay off your mortgage debts This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're struggling to pay your mortgage, you might be thinking about selling your property. This would give you...
Your payment card was used without your permission – distance sales
Your payment card was used without your permission – distance sales This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A distance sale is when you buy something without face-to-face contact. For example shopping by internet, television, mail...
If your energy supplier has increased your direct debit payments
If your energy supplier has increased your direct debit payments This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you pay for your gas or electricity by direct debit, the payments will usually be based on an...
Changing your claimant commitment
Changing your claimant commitment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re struggling to complete all the work-related activities in your claimant commitment, you might be able to get them changed. Contact the Universal Credit...
Your medication and other treatment
Your medication and other treatment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The Department for Work and Pensions (DWP) wants to know about your medication and any treatment you’re having - it’ll help them get a...