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Letter to cancel a service arranged online, over the phone or by mail order
Letter to cancel a service arranged online, over the phone or by mail order This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice
Letter to cancel or return goods bought online, over the phone or by mail order
Letter to cancel or return goods bought online, over the phone or by mail order This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice
Services provided by a public authority - taking action about discrimination
Services provided by a public authority - taking action about discrimination This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice
Services provided by a public authority - complaining about discrimination
Services provided by a public authority - complaining about discrimination This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales
Services provided by a public authority - taking legal action about discrimination
Services provided by a public authority - taking legal action about discrimination This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice
Public functions - when discrimination is not unlawful
race discrimination. Harassment or victimisation It's never lawful for a public authority like an immigration officer to harass or victimise you because of your disability, race or religion and belief
Check how you’ve been discriminated against
has a worse effect on you because of your protected characteristic harassment - this includes bullying or making jokes about you that are related to a protected characteristic victimisation
If someone's harassed you in housing
Harassment is where someone creates a atmosphere that makes you feel uncomfortable. This could be because you feel offended, intimidated or humiliated. If you’re being harassed by someone like your
Illness insurance
of ill-health or disability. You usually have to wait a few weeks or months before payments start. Payment Protection Insurance (PPI) Covers mortgage, credit card, store card or personal loan payments
Stop getting nuisance calls and texts
something you don’t want or need, like double glazing recorded or automated messages telling you you’re due compensation, perhaps for a mis-sold insurance policy such as PPI If you’re getting calls