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  • Student housing - living in halls

    Many students live in accommodation provided by their university. This is mainly halls of residence which are often located close to the university and are particularly popular for first year students. This page provides some information about university halls of residence and what your housing status is likely to be...

  • If your PIP is stopped or reduced

    If your PIP is stopped or reduced This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might need to challenge the decision or start a new claim. It depends on the reason the Department for Work and...

  • Check if you can get 'new style' JSA

    Check if you can get 'new style' JSA This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get 'new style' Jobseeker’s Allowance (JSA) for up to 6 months while you look for a...

  • Stopping bailiffs at your door

    Stopping bailiffs at your door This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important If a bailiff says they're evicting you instead of collecting a debt you'll need to get different advice. Check what to do if...

  • Reporting to Trading Standards

    Reporting to Trading Standards This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you think a business has broken the law or acted unfairly, you can report them to Trading Standards. Trading Standards use the information you...

  • If your Income Support has stopped

    If your Income Support has stopped This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your Income Support might have stopped because: you didn’t report a change in circumstances - for example, your partner moved in with you...

  • Student housing - standards in halls

    Universities that provide halls of residence must belong to a government approved code or be licensed by the local authority. The codes aim to ensure that you have safe, good quality accommodation. This means that they can offer you a way of dealing with things if something isn't right in...

  • If your tax credits have stopped

    If your tax credits have stopped This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your working tax credits or child tax credits might have stopped because: you didn’t report a change in circumstances - see changes that...

  • Starting a homeless application

    If you're already homeless, or likely to become homeless within the next 8 weeks you can apply for help getting somewhere to live from your local council. This is known as making a homeless application. The council will look into your situation to decide what help they might be able...

  • If you have nowhere to stay tonight

    You might be able to get a place to stay in a hostel, night shelter, refuge or bed and breakfast if you're homeless. If you’ve been rough sleeping and you’re not a British citizen your right to stay in the UK might be affected. If you’re applying to the EU Settlement...