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• Check if you have to pay a debt

  Check if you have to pay a debt This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You’ll be responsible for a debt if it’s something that the law says you have to pay, like council tax or...

• Paying back a Housing Benefit overpayment

  Paying back a Housing Benefit overpayment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have to pay back a Housing Benefit overpayment, the council will usually ask you to pay it back in regular amounts....

• Getting a visa for your adult family member to join you in the UK

  Getting a visa for your adult family member to join you in the UK This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Bringing family members from Ukraine to the UK There are special rules for family members...

• How lenders decide whether to give you credit

  How lenders decide whether to give you credit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you apply for a loan or other type of credit, such as a credit card, the lender has to decide...

• Don't miss a parcel delivery

  Don't miss a parcel delivery This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might miss parcel deliveries or find it difficult to collect a parcel - for example if you’re disabled or have a health condition....

• Getting a lodger

  A lodger is someone who lives with you in your home. They might be a friend or family member, but they can also be someone you don’t know. Lodgers can stay with you for free or pay you rent, and sometimes other services such as meals, cleaning or laundry.  Lodgers...

• Your notice period during dismissal

  Your job won’t always end straight away if you’re dismissed - you’ll stay at work for a time and keep getting paid. This is called your notice period. It’s usually at least a week long. Check when your notice period starts If your employer tells you in person that you’re...

• Gathering evidence about housing discrimination

  The Equality Act 2010 If you haven't already checked, make sure your housing problem is covered by the Equality Act before you take any action - check if your problem is discrimination. If you're being harassed, it might be discrimination under the Equality Act. Check if your harassment problem is covered...

• Appealing a parking ticket

  Appealing a parking ticket This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales How to appeal depends on the type of parking ticket you have - check what the ticket says before you start. Most parking tickets will...

• If your mortgage lender takes you to court

  If your mortgage lender takes you to court This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re in mortgage arrears and you aren’t paying them off, your mortgage lender might take you to court. This doesn't...