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Complain about a premium rate phone charge or text message
(PSA) Telephone: 0300 30 300 20 Monday to Friday, 9.30am to 12.30pm How to report unexpected phone or text charges Helplines for products and services you’ve bought can't charge more than the basic
Check if you can get child tax credits
of money you get depends on: how many children you have when they were born whether you already get child tax credits The child you’re responsible for will need to be either under 16 or between 16 and 20
Getting a visa for your adult family member to join you in the UK
deduction - this means she’ll have to pay £17.97 of her rent each week. Monique’s council tax is £30 each week. She gets Council Tax Reduction of £10 each week. £30 minus £10 is £20. This means she
Accidents and illness when travelling independently
insurance policies will offer at least £2 million of medical cover. This cover normally includes the cost of an air ambulance to get you home, should this be necessary. When you’re buying travel insurance
Writing off some of your debt if you apply for an administration order
a monthly repayment of £20 per month and feels that the administration order should continue for three years only. Otherwise, the order would be too onerous. £20 per month over three years amounts
Claiming compensation from water companies
to the appointment time slot, they must pay you £20 within ten working days. If they don’t pay you on time you can claim an additional £10 payment within three months. A company must also pay you
Preparing to challenge your eviction if you've been discriminated against
is a ‘proportionate means of achieving a legitimate aim’. There are 2 parts to showing this. Firstly, they have to show the aim is legitimate. A legitimate aim could be: the health and safety of other people
Check your housing status if you rent from a private landlord
tenant if your landlord gave you a ‘section 20’ notice and you: pay rent to a private landlord don’t live in the same building as your landlord have at least one room of your own that you don’t share
How to claim PIP if you have a terminal illness
. Information you need before you call It should take less than 20 minutes to complete the call. You'll need to provide the following information: your full name, address and phone number your national
Cancelling a package holiday
Cancelling a package holiday This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you booked at least 2 different parts