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• Claim back credit from your energy supplier

  if you need more help - a trained adviser can give you advice over the phone, online chat or by email. If you’re struggling to pay your energy bills or top up your prepayment meter you might be able

• Ovo Energy customer service

  - 5pm (PAYG only) Ways to contact Web Chat: Yes Ring backs: Yes Mobile hotline: 01173 326 945 Minicom / Text: No Sign video: Yes Payment Information Direct debit: Yes Cash or cheque: Yes Prepayment: Yes

• Switching if you owe your energy supplier money

  need more help - a trained adviser can give you advice over the phone, online chat or by email. If you’re struggling to pay your energy bills or top up your prepayment meter you might be able to get

• If you haven’t received an accurate energy bill in a while

  can give you advice over the phone, online chat or by email. Help us improve our website Take 3 minutes to tell us if you found what you needed on our website. Your feedback will help us give millions of people the information they need.

• Who can accompany you to a disciplinary meeting

  to be accompanied to either: an informal chat with your employer an initial meeting where your employer tries to find out what happened Even though you don’t have a legal right to be accompanied, you

• If you didn’t agree to switch energy supplier

  . What happens next Once you’ve contacted the supplier, they should write to you within: 5 working days to explain what they plan to do, and when 20 working days to confirm they’re reversing

• Check if your previous energy supplier owes you money

  the phone, online chat or by email. Help us improve our website Take 3 minutes to tell us if you found what you needed on our website. Your feedback will help us give millions of people the information they need.

• Q14: moving around

  question 14b "How far can you walk using any aids or appliances you need?" I can’t stand and move even using my aids or appliances less than 20 metres between 20 and 50 metres between 50 and 200

• Applying to the CMS for child maintenance

  ’ in the UK the child is under 16 or under 20 and in approved education - they’re called a ‘qualifying child’ no one else already gets maintenance for the child through the CMS  Check you’re habitually

• If you have a radio teleswitch or dynamically teleswitched energy meter

  give you advice over the phone, online chat or by email. The consumer helpline will be able to help if you: can’t have a smart meter installed are being charged for a smart meter have problems