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Switching if you owe your energy supplier money
Switching if you owe your energy supplier money This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to switch supplier if you owe money to your current gas or electricity supplier. It depends when...
Who can accompany you to a disciplinary meeting
You can bring someone with you to a disciplinary meeting. This is a meeting which can lead to disciplinary action. Taking someone with you is called the ‘right to be accompanied’. Disciplinary action could be: a first or final warning suspension without pay demotion dismissal Your employer only has to...
Check if your previous energy supplier owes you money
Check if your previous energy supplier owes you money This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you switch energy supplier or move house, your supplier should send you a final bill. The bill should tell...
If you have a radio teleswitch or dynamically teleswitched energy meter
If you have a radio teleswitch or dynamically teleswitched energy meter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might have been told by your electricity supplier you need to have your radio teleswitch (RTS) or...
What your landlord can charge you for energy
What your landlord can charge you for energy This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your landlord can only charge you for gas or electricity if your tenancy agreement says they can. Check your tenancy agreement...
Get your home connected to a gas or electricity supply
Get your home connected to a gas or electricity supply This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you've moved into a new home and the electricity or gas doesn't work, it's possible you'll need to...
Problems getting to or topping up your prepayment meter
Problems getting to or topping up your prepayment meter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you can’t get to or top up your prepayment meter, your supplier should work with you to come to...
If your energy supplier has increased your direct debit payments
If your energy supplier has increased your direct debit payments This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you pay for your gas or electricity by direct debit, the payments will usually be based on an...
Working on bank holidays
It’s up to your employer to decide whether or not you have to work on bank holidays. If your place of work is closed on bank holidays, your employer can make you take them as part of your annual leave entitlement. Some employers might give you bank holidays off and...
Challenging a working or child tax credits decision - mandatory reconsideration
Challenging a working or child tax credits decision - mandatory reconsideration This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can tell HM Revenue and Customs (HMRC) if you think a decision about your tax credits is...