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• Paying for water without a meter

  Paying for water without a meter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You either pay your water bill based on a fixed rate or on the basis of the amount of water you actually use,...

• Get ready for your Pension Wise appointment

  Get ready for your Pension Wise appointment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Pension Wise can help you if you: have a defined contribution pension pot are aged 50 or over You can book a Pension...

• Timeline for bankruptcy

  Timeline for bankruptcy This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you've decided that bankruptcy is the right option for you, you'll need to follow the application process carefully. This page sets out the process and...

• Choosing a debt management plan provider

  Choosing a debt management plan provider This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales There are lots of different organisations and companies that offer debt management plans (DMPs). It's important you choose the right provider for you....

• If you’re being evicted by the council or housing association

  You don’t have to leave your home straight away if you’ve got a notice from your local council or housing association - this is called a ‘notice seeking possession’. Your landlord has to follow a process before they can evict you and this will take some time - depending on...

• Repairs - infestations of pests and vermin

  Sometimes problems with your home can lead to problems with pests and vermin, for example rats, mice, cockroaches, ants, fleas, mites and bedbugs.  Who's responsible for dealing with infestations It's not always straightforward working out who's responsible. An Environmental Health Officer might be able to identify the cause of an...

• Student housing - ending your agreement in halls

  Students aren’t always aware that they enter into a legal contract when they sign a tenancy or licence agreement. An agreement must be ended properly when you move out. The rules on ending an agreement vary and this page highlights those most relevant to students in halls of residence and...

• What you can do with your pension pot

  What you can do with your pension pot This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Get help with Pension Wise Pension Wise is a free and impartial service to help you understand what your pension options...

• Getting your tenancy deposit back if you rent privately

  If you paid a deposit at the start of your tenancy, you have the right to get it back at the end. Your landlord or letting agent can only take money off if there’s a good reason - for example if you’ve damaged the property. You'll need to contact your...

• Reporting a change while you're on ESA

  Reporting a change while you're on ESA This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales While you’re on Employment Support Allowance (ESA), it's important to tell the Department for Work and Pensions (DWP) if there are changes...