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If you want a refund for travel because of coronavirus
more help - a trained adviser can give you advice over the phone, online chat or by email. If you need more help You can check how to deal with a company that won’t give you a refund. You can also
After you've been dismissed
, or chat with us online about debt. If you’re worried about getting into debt, use a budgeting tool to see exactly how much money you spend each month. Making a career change You can get advice from
Dispute a mobile, phone, internet or TV bill
are sending a letter by post, send it recorded delivery if you can and get proof of postage. If you speak with your provider on webchat, save the chat and keep this for your records. If your provider doesn’t
Help dealing with mortgage debts
to increase your income. You can check what benefits you can get. For more help with budgeting and increasing your income chat to a debt adviser. Making changes to your mortgage You might be able to clear
Contacting your energy supplier about a problem
chat or by email. The consumer service can help you if you: have tried to contact your supplier and not got through contacted your supplier but your problem hasn’t been fixed have been disconnected
Your options if your employer offers you another job
employer If your employer doesn’t accept you have a good reason, try having an informal chat with them. Ask them to explain why they don’t agree. You might be able to sort the issue out by talking to them
If you’ve been told your energy supply will be disconnected
out how to get help from a food bank. Further help Contact the Citizens Advice consumer helpline if you need more help - a trained adviser can give you advice over the phone, online chat or by email
Getting paid less than minimum wage or living wage
employer owes you the difference between what you should have been paid and what they’ve actually been paying you. Try having an informal chat with your employer. Ask them to explain how they’ve worked out
If your home is on a heat network
landlord to court. Further help Contact the Citizens Advice consumer helpline if you need more help - a trained adviser can give you advice over the phone, online chat or by email. Help us improve our
Check if your energy meter is faulty
to your supplier. Further help Contact the Citizens Advice consumer helpline if you need more help - a trained adviser can give you advice over the phone, online chat or by email. Help us improve our