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• Your insurer refuses your claim

  be able to challenge their decision. You can check if your insurance should have covered your coronavirus losses on the Financial Conduct Authority website. Uninsured losses and your excess Sometimes

• You're involved in a road accident abroad

  firms have an assistance number in the UK which you should be able to find in your contract. Make sure that you give the company as much information as possible about the accident. Once you are home

• If you don’t pay your water bill

  may ask for this is if all other ways of paying haven’t worked. If you're unsure how best to negotiate with the water company, Citizens Advice may be able to help. If you're unhappy with your water

• Paying your water bills if you're renting

  information about going to court, see Small claims. If your landlord is trying to evict you for rent arrears If your landlord has overcharged you for water, you might be able to stop them evicting you

• Check your housing status if you rent from a private landlord

  tenant if your landlord gave you a ‘section 20’ notice and you: pay rent to a private landlord don’t live in the same building as your landlord have at least one room of your own that you don’t share

• Check your parental rights as an agency worker

  , adoption or shared parental leave, you can try to agree some time off with your agency or the organisation where you do your work. You might be able to argue that refusing to allow you any time off

• Challenging an eviction with discrimination law

  evidence to help you make your case. You can still try to resolve the problem informally even when your landlord’s started the eviction process - you might be able to get a solution before your case goes

• How much ESA you can get

  for Work and Pensions (DWP) depends on the type of ESA you claim. You might get: new style ESA contribution-based ESA income-related ESA You’ll usually only be able to get new style ESA. If you’re

• Check what child maintenance arrangement is right for you

  support’. A child means someone who’s under 16, or under 20 if they’re in approved education or training. You can check what counts as approved education or training on GOV.UK. You can get child

• Problems with an insurance claim

  If you can't sort the problem out directly with your insurer, you may be able to complain to the Financial Ombudsman Service. Contact the Citizens Advice consumer helpline if you need more help. Other