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Check if a room counts as an extra bedroom for Housing Benefit
Check if a room counts as an extra bedroom for Housing Benefit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you rent from your local council or a housing association, your Housing Benefit might be reduced...
Payday loans - reasons to complain about your lender
Payday loans - reasons to complain about your lender This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A payday loan is a short-term loan intended to tide you over until you get paid. Payday loan lenders need to...
If you have a radio teleswitch or dynamically teleswitched energy meter
If you have a radio teleswitch or dynamically teleswitched energy meter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might have been told by your electricity supplier you need to have your radio teleswitch (RTS) or...
Feedback and complaints
You can make a complaint if you’re not happy: with the advice you’ve been given about how you’ve been treated because you’ve had difficulty getting in contact Please say if you need any extra support when we contact you, for example larger font size. Find out how we deal with...
Cancelling a gym membership
Cancelling a gym membership This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You’ll normally have to pay the full cost of your contract if you want to cancel a gym membership early. For example, if you cancel...
Deciding what to do when you separate
Deciding what to do when you separate This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you separate from your partner, there are things you'll need to work out. The partner you’re separating from could be your...
Getting the best credit deal
Getting the best credit deal This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales There are a lot of ways you can borrow money. Borrowing money can also be called 'credit'. Before you borrow money it's important to...
Applying for family visas or indefinite leave
Applying for family visas or indefinite leave This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You or your family member will need to apply online if they want to get a family visa - or to extend...
Updating and proving your pre-settled or settled status
Updating and proving your pre-settled or settled status This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales After you’ve applied to the EU Settlement Scheme, the Home Office will email you a letter to tell you what status...
Income protection insurance
Income protection insurance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Income protection insurance pays you a regular income if you can't work because of sickness or disability and continues until you return to paid work or...