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• Problems with paying your water bill

  Problems with paying your water bill Backdated water bills Paying your water bills if you're renting If you don’t pay your water bill Negotiating with your water company to pay back what you owe Help

• Return faulty goods

  Return faulty goods This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If something’s gone wrong with an item you’ve bought

• Buying event tickets safely online

  Buying event tickets safely online This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you can, it’s always best to buy

• Claim back credit

  Claim back credit Check if your previous energy supplier owes you money Claim back credit from your energy supplier

• Your energy meter

  Your energy meter How to read your gas or electricity meter How to read your smart electricity meter How to read your smart gas meter Move your gas or electricity meter Check if your energy meter

• Getting a refund for a cancelled or delayed train

  Getting a refund for a cancelled or delayed train This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your train journey

• Save energy at home

  Save energy at home Make your home more energy efficient Get help paying for energy efficiency home improvements Save money heating your home Using storage heaters efficiently Compare how much

• Payment protection insurance

  Payment protection insurance Check if you can complain about mis-sold PPI Complain about mis-sold PPI Complain about PPI commission Taking your PPI complaint further

• Problems with your energy supply

  Problems with your energy supply If you’ve been told your energy supply will be disconnected What your landlord can charge you for energy Problems getting to or topping up your prepayment meter If you

• Problems with your energy bill

  Problems with your energy bill Check if you’re responsible for paying an energy bill If you haven’t received an accurate energy bill in a while Your energy supplier has put its prices up If your