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Complaints about banks and building societies
Complaints about banks and building societies This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Things don't always go right and as with any other service, you may need to make a complaint about your bank or building...
If your ex-partner has left your home
If your ex-partner has left your home This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your ex-partner has left your home, you may still need to decide who will stay there. You'll also need to work out...
If your ex-partner is trying to make you leave
If your ex-partner is trying to make you leave This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you live with your ex-partner and the relationship ends, you’ll usually have the right to stay in the home...
Appealing against a benefit decision
Appealing against a benefit decision This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you want to appeal a benefit decision you must ask the Department for Work and Pensions (DWP) or HM Revenue and Customs (HMRC) to...
Deciding what to do about housing discrimination
The Equality Act 2010 If you haven’t already checked, make sure your housing problem is covered by the Equality Act 2010 before you take any action - check if your problem is discrimination. If you’re being harassed, it might be discrimination under the Equality Act 2010. Check if your harassment...
How a creditor can get information about your finances
How a creditor can get information about your finances This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're in debt, and have fallen behind with your repayments your creditor may have taken court action against you...
Challenging a PIP decision - appealing against the decision
Challenging a PIP decision - appealing against the decision This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Before you can appeal to a tribunal, you’ll need to ask the Department of Work and Pensions (DWP) to look...
Challenging an Income Support decision - mandatory reconsideration
Challenging an Income Support decision - mandatory reconsideration This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can tell the Department for Work and Pensions (DWP) if you think a decision about your Income Support is wrong...
Attending your employment tribunal hearing
Make sure you’re as prepared as you can be for your tribunal hearing. Check you’ve done all you can to prepare. If your hearing is in person, you should aim to arrive at the employment tribunal at least half an hour before the hearing starts. When you arrive a clerk...
Check if your dismissal is unfair
Being sacked from your job can come as a huge shock and it often feels unfair. The legal term for being sacked is ‘dismissal’. Your employer is allowed to dismiss people, but if they do it unfairly you can challenge your dismissal. To find out if your dismissal is unfair,...