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Letter to complain about a holiday
Letter to complain about a holiday This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to complain if your package holiday didn't meet the brochure description, or was spoilt by problems like building work or...
Get specialist immigration advice
Get specialist immigration advice This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you need help with an immigration problem, you can contact your nearest Citizens Advice for free and confidential advice. They might be able to...
Appealing a Post Office conviction
Appealing a Post Office conviction This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you were a postmaster who was prosecuted by the Post Office in relation to the ‘Horizon scandal’ you might be able to appeal...
Check if your problem at work is discrimination
It might be against the law if you’re being treated unfairly or differently at work because of who you are, such as being disabled or being a woman. If it is, you can complain to your employer or take them to an employment tribunal. The main law that covers discrimination...
Getting information about your discrimination case
Getting information about your discrimination case This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The law which says you mustn’t be discriminated against is called the Equality Act 2010. Discrimination which is against the Act is unlawful....
How to read your smart gas meter
How to read your smart gas meter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You don’t normally need to read your smart meter. Smart meters normally send readings to your supplier automatically - this is known...
How to claim PIP
How to claim PIP This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales There are 3 stages to claiming PIP: Contact the Department for Work and Pensions (DWP) and fill in the PIP1 form - they can do...
How reserve forces training can affect benefits
How reserve forces training can affect benefits This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your reservist training could affect your or your partner’s claim for some benefits. Although you'll usually keep your entitlement to claim, any...
Holding letter - ask creditors to hold off
Holding letter - ask creditors to hold off This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use this letter to ask creditors to hold off for a short period while you work out your budget...
Holding letter for joint account - ask creditors to hold off
Holding letter for joint account - ask creditors to hold off This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use this letter to ask creditors to hold off for a short period while you work...