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Letter to complain to a phone company about cashback
Letter to complain to a phone company about cashback This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to complain to a phone company that hasn't given you the cashback they promised. View example letter...
Fill in the work capability form: how your conditions affect you
Fill in the work capability form: how your conditions affect you This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You’ll usually need to fill in an extra form if you get Universal Credit and you can’t work...
Using early conciliation
If you can, you should try to solve a problem at work by talking to your manager or raising a grievance. If you can't, or you've tried and that hasn't worked, you need to think about whether the problem is something you can take to an employment tribunal. For example,...
Taking legal action for housing discrimination
You should try to resolve your problem informally before you take legal action - it might be the best way to get a solution. You’ll need to get all the facts together first. If you’re being evicted because you’ve been discriminated against, you can challenge the eviction with discrimination law....
Applying for family visas or indefinite leave
Applying for family visas or indefinite leave This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You or your family member will need to apply online if they want to get a family visa - or to extend...
Check your housing status if you rent from a private landlord
If you rent from a private landlord, your rights depend on the type of rental agreement you have. This includes things like your right to get repairs done, stay in your home and get your deposit back. A rental agreement is sometimes known as a ‘tenancy agreement’. Some rental agreements...
Taking your PPI complaint further
Taking your PPI complaint further This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can ask the Financial Ombudsman Service to help if you’ve complained about payment protection insurance (PPI) and the company: didn’t make a decision...
Check the costs of starting to rent from a private landlord
When you’ve found a property to rent, you'll have to make some payments before you move in. You’II usually have to pay: a tenancy deposit - no more than 6 weeks’ rent 1 to 2 months' rent in advance If you want to reserve a property you’re interested in renting,...
Getting information about your discrimination case
Getting information about your discrimination case This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The law which says you mustn’t be discriminated against is called the Equality Act 2010. Discrimination which is against the Act is unlawful....
Services provided by a public authority - taking action about discrimination
Services provided by a public authority - taking action about discrimination This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The law which says you mustn’t be discriminated against is called the Equality Act 2010. Public authorities, like...