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• Check how to switch your internet, phone or TV provider

  Check how to switch your internet, phone or TV provider This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to save money by switching to: a new provider for your internet, mobile phone, landline...

• Applying for family visas or indefinite leave

  Applying for family visas or indefinite leave This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You or your family member will need to apply online if they want to get a family visa - or to extend...

• Get help if you’re behind with your energy bills

  Get help if you’re behind with your energy bills This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Talk to an energy adviser Call our consumer helpline on 0808 223 1133. Lines are open Monday to Friday, 9am...

• Income protection insurance

  Income protection insurance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Income protection insurance pays you a regular income if you can't work because of sickness or disability and continues until you return to paid work or...

• How Universal Credit payments work if you're self-employed

  How Universal Credit payments work if you're self-employed This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your Universal Credit payments might change - it depends on how much you earn. Each month, the Department for Work and...

• Dealing with your small business energy bills

  Dealing with your small business energy bills This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you work from home If your business is based from home, you'll usually be a domestic energy customer instead of a...

• Getting the best credit deal

  Getting the best credit deal This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales There are a lot of ways you can borrow money. Borrowing money can also be called 'credit'. Before you borrow money it's important to...

• Updating and proving your pre-settled or settled status

  Updating and proving your pre-settled or settled status This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales After you’ve applied to the EU Settlement Scheme, the Home Office will email you a letter to tell you what status...

• Starting your Universal Credit claim

  Starting your Universal Credit claim This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You should first check if you’re eligible for Universal Credit. If you’re eligible, you’ll usually have to apply for Universal Credit online on GOV.UK....

• Appealing an ESA decision

  Appealing an ESA decision This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Before you can appeal a decision made by the Department for Work and Pensions (DWP), you might need to ask for a mandatory reconsideration and...