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• Appealing against a Universal Credit decision at a tribunal

  How to appeal against a Universal Credit decision at an independent tribunal, including how to fill in the form and what to do if you've missed the deadline

• Complaining about your private landlord

  Find out how to complain about your landlord if they’re not doing what they should and know when you can take court action

• Check your rights if you're an occupier with basic protection

  Check your rights if your landlord tries to evict you or increase your rent. Check if your landlord has to do repairs and your options if you want to leave

• If your ESA is stopped or reduced

  What to do if your ESA is stopped or reduced. If the DWP stop or reduce your ESA, you might be able to challenge them or start a new claim

• Check how much a call will cost

  How much you might have to pay for calls that are outside of your free calls or minutes

• Moving to Universal Credit from other benefits

  Universal Credit is replacing 6 ‘legacy benefits’. Find out how moving to Universal Credit will affect you if you're already getting other benefits

• Check if your family members can get pre-settled status or settled status

  Find out if your family can come and live in the UK. Check if they need to get a family permit or pre-settled or settled status first

• Taking court action because your landlord won't make repairs

  Taking court action against your landlord because they have not carried out repairs, the evidence you will need, and what the court has the power

• If you were misled or pressured into buying something you didn’t want

  You have the legal right to a refund if you feel you were unfairly pressured or misled into buying a product or service

• Reporting changes if you get Council Tax Reduction

  If you’re getting Council Tax Reduction, check what type of changes you need to tell your council about. Check what happens if you don’t