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  • Student housing - standards in halls

    Universities that provide halls of residence must belong to a government approved code or be licensed by the local authority. The codes aim to ensure that you have safe, good quality accommodation. This means that they can offer you a way of dealing with things if something isn't right in...

  • Workplace pensions

    Workplace pensions This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Get help with Pension Wise If you're approaching retirement, Pension Wise is a free and impartial service from MoneyHelper to help you understand what your pension options...

  • If you have nowhere to stay tonight

    You might be able to get a place to stay in a hostel, night shelter, refuge or bed and breakfast if you're homeless. If you’ve been rough sleeping and you’re not a British citizen your right to stay in the UK might be affected. If you’re applying to the EU Settlement...

  • Letter to raise a grievance at work

    If you are an employee and you want to make a formal complaint about something which has happened at work, you should raise a grievance. The first step in doing so is to write  to your employer. You should set out what your complaint is, with enough detail for your...

  • Work

    Check your employment status Check the terms of your employment contract Check if your employer can make changes to your contract Pay If your employer hasn’t paid you what they owe you Getting paid less than minimum wage or living wage Getting paid when you leave a job Getting paid...

  • Your energy supply

    Your energy supply Struggling to pay your bills Get help if you’re behind with your energy bills Grants and benefits to help you pay your energy bills You can't afford to top up your prepayment meter Stop your energy supplier moving you to prepayment Tell your supplier if you need...

  • Discrimination because of sexual orientation

    Discrimination because of sexual orientation This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales What is discrimination because of sexual orientation Discrimination because of sexual orientation is when you are treated unfairly because of your sexual orientation. Sexual...

  • If your ESA is stopped or reduced

    If your ESA is stopped or reduced This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The Department for Work and Pensions (DWP) might stop or reduce your ESA because: you don’t have limited capability for work - this...

  • The costs and charges of credit cards

    The costs and charges of credit cards This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This page tells you about interest and other charges which might be added to your credit card including charges when you buy...

  • Who can accompany you to a disciplinary meeting

    You can bring someone with you to a disciplinary meeting. This is a meeting which can lead to disciplinary action. Taking someone with you is called the ‘right to be accompanied’.  Disciplinary action could be: a first or final warning suspension without pay demotion dismissal Your employer only has to...