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Challenge the council’s decision about your housing application
by. If you don’t understand the council’s decision or need help asking them to review it contact your nearest Citizens Advice. Make sure you bring any letters the council has sent you about your
Going to your Universal Credit interview
Going to your Universal Credit interview This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The last step of applying
Check if a change affects your Universal Credit
Check if a change affects your Universal Credit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You'll need to tell
Making sure your flat is fire safe
your nearest Citizens Advice if you want help arranging the inspection - an adviser can help you write to the council and talk you through what to expect. If the council takes too long Make a formal
Withholding rent because repairs haven't been done
is risky and you must follow a specific procedure otherwise you put yourself at risk of eviction. If you're thinking of doing this, it's best to get specialist help. More about getting advice Procedure
Complaining about your landlord's failure to make repairs if you are a social housing tenant
advice surgery. Find out how to contact your local councillor. Complaining to an Ombudsman If you're unhappy with the outcome of a complaint to your landlord, you can complain to an Ombudsman. You should
Repairs - what are the tenant's responsibilities
and have an assured shorthold tenancy, read our advice about what repairs your landlord has to do. As tenant, you're responsible for: looking after your home by using it in a 'tenant like' way
Check if your landlord has to protect your deposit
more about what to do if you get a section 21 notice, or get help from your nearest Citizens Advice if your deposit hasn't been protected.
Getting a job reference
quicker to look for another job or ask someone else to give a reference instead. Your nearest Citizens Advice can help you decide if it’s worth taking your employer to court.
Check how much Universal Credit you'll get
Check how much Universal Credit you'll get This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales It's hard to work out your