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• Asking the local authority for help with repairs

  Landlords are responsible for dealing with most repairs to rented accommodation. If you’ve reported repairs to your landlord and they haven’t done anything, then the local authority may be able to help you. This page tells you about which tenants the local authority can help, what they have the power...

• Consumer

  Consumer Energy Your energy supply Holidays and transport Travelling in Europe Claim compensation if your flight's delayed or cancelled Cancelling a package holiday Claim compensation for a holiday Get airline compensation for lost or delayed luggage Getting a refund for a cancelled or delayed train Buying or repairing a car...

• If you can't take your holiday because you're ill

  If you’re ill on holiday or before you’re due to go, you can tell your employer that you want to be treated as off sick instead. That means you can save your holiday entitlement for when you’re able to enjoy it.  Deciding whether to take sick leave or holiday You...

• Check what fees bailiffs can charge

  Check what fees bailiffs can charge This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Bailiffs (also called 'enforcement agents') can charge fees for collecting your debt. They can charge you for writing to you and visiting you,...

• Get help with a problem at work

  About what help can you get with a problem at work This page tells you where you can find more help and information if you have a problem at work, or are making a claim to an employment tribunal. Find out more about making a claim to an employment tribunal....

• Student housing - ending your agreement in halls

  Students aren’t always aware that they enter into a legal contract when they sign a tenancy or licence agreement. An agreement must be ended properly when you move out. The rules on ending an agreement vary and this page highlights those most relevant to students in halls of residence and...

• Taking rest breaks at work

  You’ll probably be entitled to rest breaks during your working day, as well as daily and weekly rest breaks. Most workers are entitled to rest breaks but some jobs mean you don’t have an automatic legal right to breaks. Read more about workers who aren’t entitled to rest breaks at...

• Student housing - your behaviour in halls

  If you live in halls of residence or other university accommodation and you breach your tenancy or licence agreement, your university may deal with the matter using its disciplinary procedure. This means that, how you behave can have an impact on your accommodation. This page highlights some of the issues...

• Student housing - rights and responsibilities in halls

  If you live in accommodation that is provided by an educational institution such as a university, you will be an occupier with basic protection. This is a term used in housing which helps to identify your housing rights. This page summarises the key rights and responsibilities of occupiers with basic...

• How much ESA you can get

  How much ESA you can get This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The amount of ESA you’ll get from the Department for Work and Pensions (DWP) depends on the type of ESA you claim. You might...