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Q1 - moving around and using steps
- see what it looks like How to answer the question If you usually need to use something to help you walk (like crutches or a walking stick), base your answer on how you walk when you're using
If you're unhappy about poor service
for a discount If you have a problem with something else There’s separate guidance if you have a problem with: work done on your home or garden a car repair a dry cleaner who lost or damaged your clothes
If something is advertised at the wrong price
to buy is advertised at the wrong price, you may be able to buy it at the lower price. Buying in a shop Your legal rights in a shop will depend on whether you’ve paid for the item yet or not. If you
Female genital mutilation (FGM
know you and your family, there are organisations that can help you, including: the NSPCC, which has an FGM helpline you can call on 0800 028 3550 at any time - it’s free and you don’t have to tell
Discrimination in the provision of goods and services - duty to make reasonable adjustments
, See advice for Wales Traders and service providers must remove the barriers you face because of your disability so you can access and use their goods and services in the same way, as far
Find an approved garage
for work on your car, such as a service, repair or MOT. These garages are all approved by the Motor Industry Code of Practice for Service and Repair. They all have clear complaints procedures, so
Letter to claim damages for misrepresented goods or services
Giltham Traders 24 Station Road Giltham GT16 3LP 12 May 2024 To whom it may concern, Misrepresentation Act 1967 On 14 January 2022 I agreed the following service with your company: Hedges trimmed
Benefits and concessions for the armed forces, veterans and their families
might be available to you, depending on your situation. You can also use this information to find details of organisations that might be able to help you further. What financial help is available
Nearing retirement
Nearing retirement Preparing your finances for retirement What you can do with your pension pot Pensions - income drawdown