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• Check post collection and delivery times

  Find out when your post will be delivered by Royal Mail, and collected from your nearest post box

• Getting tax advice

  Check where you can get help with a tax problem. If you need help with tax, you can get advice from tax charities, TaxAid and Tax Help for Older People.

• Tax credits appeals

  Information about tax credit appeals. Get help if your tax credits have stopped, appealing a decision at tribunal and paying back an overpayment.

• Dealing with Council Tax arrears

  What happens when you miss a council tax payment, and how to negotiate with your council to pay what you owe in smaller amounts

• Applying for Council Tax Reduction

  Check how to apply to the council for Council Tax Reduction. Check if you can backdate the reduction, and how to challenge a decision.

• Dealing with income tax arrears

  What happens if you miss the income tax deadline, including what the penalties are for not paying tax on time, and how to negotiate a time to pay agreement with HMRC

• Payment of benefits and tax credits

  Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account.

• Problems with benefits and tax credits

  Overview and content list for problems with benefits and tax credits. Visit our website for help and advice on problems with benefits and tax credits.

• Working and child tax credits

  Check what to do if you have a problem with your working or child tax credits. Check how to challenge an overpayment decision.

• Help with your tax credits claim

  Help with your tax credits claim How to claim working and child tax credits How to claim tax credits if you're self-employed Check if a change affects your tax credits Renewing your working and child tax credits