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Consumer
Get advice on your consumer rights, including complaints and trading standards.
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Contact the consumer helpline
Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem.
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Contact the consumer helpline
Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem.
- In:
- Consumer
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Consumer service complaints procedure
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Consumer service complaints procedure
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Consumer template letters
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- Consumer
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Solve an ongoing consumer problem with a business seller
The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR).
- In:
- Consumer
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Buying a used car
What checks to make when buying a used car, how to negotiate a deal, different payment options.
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- Consumer
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Getting financial advice
Information on choosing a qualified financial adviser, how much advice will cost, a checklist of things to think about before seeing an adviser and how to make a complaint.
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- Debt and money
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Credit sale
Information about what credit sale is, how it works and interest-free deals.