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• Disputing paying back a working or child tax credits overpayment

  Disputing paying back a working or child tax credits overpayment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If HM Revenue and Customs (HMRC) have told you to pay back an overpayment, you can dispute having to...

• Challenging a working or child tax credits decision - mandatory reconsideration

  Challenging a working or child tax credits decision - mandatory reconsideration This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can tell HM Revenue and Customs (HMRC) if you think a decision about your tax credits is...

• Paying back a working or child tax credits overpayment

  Paying back a working or child tax credits overpayment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have a tax credits overpayment you must pay back, you should deal with it as soon as possible....

• Check who's taken over your energy supply

  Check who's taken over your energy supply This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might get a new energy supplier if your current supplier: goes out of business is bought by another energy company changes...

• If something you ordered hasn't arrived

  If something you ordered hasn't arrived This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you bought something from a business to be delivered, it’s the seller’s responsibility to make sure the item is delivered to you....

• Maternity leave - what you're entitled to and how to get it

  You have a right to take up to a year of maternity leave. It doesn’t matter how long you’ve worked for your employer, how much you’re paid or how many hours a week you work.  Maternity leave is separate from maternity pay, which has different rules about who can get...

• Eviction for rent arrears

  Eviction for rent arrears This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales About eviction for rent arrears Important Dealing with your rent arrears Check how to deal with your rent arrears.  If you have rent arrears, your...

• Q1: listing your conditions, medications and treatments

  Q1: listing your conditions, medications and treatments This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Question 1a "Tell us in the space below:" what health condition or disability do you have? the approximate start date You don't...

• Q2: listing your health professionals

  Q2: listing your health professionals This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You need to give the DWP details of any health professional you've seen about your condition. Include: doctors, GPs, consultants and nurses counsellors, psychotherapists...

• Check your parental rights at work

  When you’re a new parent or you’re expecting a baby you have extra rights at work. You or your partner could be entitled to: maternity rights paternity leave and pay shared parental leave adoption leave and pay unpaid time off to look after your child come to antenatal appointments with...