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• E (Gas and Electricity) customer service

  E (Gas and Electricity) customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page E (Gas and Electricity) score for October to December 2023 Customer services contact details for E (Gas and Electricity) You can use our customer service...

• Buying a more energy efficient appliance

  Buying a more energy efficient appliance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're thinking about buying a new appliance, you should think about:  the upfront cost to buy the appliance the cost of the...

• Get help paying for energy efficiency home improvements

  Get help paying for energy efficiency home improvements This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get help with the cost of making your home more energy efficient if you either: own...

• Getting visas for your partner and children to live in the UK

  Getting visas for your partner and children to live in the UK This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Bringing family members from Ukraine to the UK There are special rules for family members who are...

• Compare energy suppliers' customer service

  Compare energy suppliers' customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales If you’re thinking of switching, you should check how well different energy suppliers deal with customer service. We’ve compared the largest suppliers across 3 different categories and ranked their...

• Get advice about health costs and services

  Get advice about health costs and services This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might have to pay for some NHS services - others are free of charge. If you need help with health costs...

• Q4 - picking up and moving things

  Q4 - picking up and moving things This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This question is on page 10 of the form - see what it looks like How to answer the question Think about...

• Problem with an app, software or download

  Problem with an app, software or download This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be entitled to a replacement, repair or part-refund if something’s gone wrong with software, a download or an application you...

• How the DWP makes a decision on PIP claims

  How the DWP makes a decision on PIP claims This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you're assessed for Personal independence Payment (PIP), a health professional will look at your ability to carry out a...

• Challenge your redundancy

  If your employer did something wrong during your redundancy process, you might be able to challenge their decision. You should start by talking to your employer. You might also be able to use your employer's formal appeals process. If this doesn’t work, you can try to solve your problem through...