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• Q6: washing and bathing

  Q6: washing and bathing This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales What this question means This question is about whether your condition makes it difficult for you to wash or bathe in a standard bath or...

• Q6 - communicating (speaking, writing and typing)

  Q6 - communicating (speaking, writing and typing) This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This question is on page 11 of the form - see what it looks like How to answer the question This question...

• Check if your landlord has to protect your deposit

  You'll probably have to pay a 'tenancy deposit' to your landlord or letting agent before you can rent your home. Your tenancy deposit will usually be the same amount as 4 or 5 weeks' rent. It’s illegal for your landlord to force you to pay a deposit of more than...

• Your right to a fair trial

  Your right to a fair trial This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales In the UK, human rights are protected by the Human Rights Act 1998. The Act gives effect to the human rights set out...

• Report fake or counterfeit goods

  Report fake or counterfeit goods This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You have the legal right to a refund if you’ve bought something that’s fake or counterfeit. You can also report the seller to Trading...

• Holding letter - ask creditors to hold off

  Holding letter - ask creditors to hold off This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use this letter to ask creditors to hold off for a short period while you work out your budget...

• Complain about PPI commission

  Complain about PPI commission This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to complain about the commission for payment protection insurance (PPI) and get some money back if you: can’t complain about mis-selling...

• Holding letter for joint account - ask creditors to hold off

  Holding letter for joint account - ask creditors to hold off This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use this letter to ask creditors to hold off for a short period while you work...

• Request to write off a joint debt - letter

  Request to write off a joint debt - letter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you are unable to pay your debts, you should contact your creditor to let them know and see if...

• Request to write off a debt - letter

  Request to write off a debt - letter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you are unable to pay your debts, you should contact your creditor to let them know and see if they...