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Switching if you owe your energy supplier money
28 days ago haven't sent you a bill If your supplier sent you a bill more than 28 days ago, you can't switch until you pay the bill. If you apply to switch supplier before you’ve paid the bill, your
Paying for water without a meter
Paying for water without a meter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You either pay your water bill based
If you think you’ve been charged too much for your energy
help with advice about paying your bills and saving energy. You can: get help if you’re behind with your energy bills find grants and benefits to help you pay your energy bills save money using your
Your energy supplier has put its prices up
they haven’t given you reasonable notice. If you’re struggling to pay your energy bills or top up your prepayment meter you might be able to get extra help. Check if you can get grants and benefits to help
Your energy supply
Your energy supply Struggling to pay your bills Get help if you’re behind with your energy bills Grants and benefits to help you pay your energy bills You can't afford to top up your prepayment meter
Consumer
Paying your water bill Problems with paying your water bill Interruptions to your water supply Complaints about your water supply Sewerage Phone, internet or TV Check how to switch your internet, phone
Debt and money
Budgeting Work out your budget Get help if you’re struggling to pay your bills Mortgage problems Reducing your monthly mortgage payments Help dealing with mortgage debts If you want to sell your home
Getting money after your sick pay runs out
costs. Check what to do if you need help with living costs. If you’re finding it hard to pay your bills, you can get help. Find out more about getting help with your bills. You can also get help with debts. If you're struggling to pay for food, find out how to get help from a food bank.
Backdated water bills
with your water bills What you can do if your water bill is backdated If you're asked to pay a backdated bill because the water company has made a mistake, you should try and negotiate with them
Tell your supplier if you need extra support
work. If you have a power cut you can get extra support - for example, someone could be sent to check or you could get hot meals provided. If you’re struggling to pay your energy bills You might