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• Updating and proving your pre-settled or settled status

  Updating and proving your pre-settled or settled status This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales After you’ve applied to the EU Settlement Scheme, the Home Office will email you a letter to tell you what status...

• Moving to another council home or housing association home

  If you live in a council or housing association home that doesn’t meet your needs you might be able to move to a different one. This could be because: your home is too small for you your home doesn’t meet your health or disability needs your benefits have been reduced...

• Decide if prepayment is right for you

  Decide if prepayment is right for you This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Prepayment, sometimes called pay as you go, lets you pay for your energy in small amounts. If you have a smart meter,...

• Complaining about bailiffs

  Complaining about bailiffs This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can complain about bailiffs (also called ‘enforcement agents’) if they treat you badly or don’t follow the rules. Complaining can give you more time, get...

• If you're owed child maintenance

  If you're owed child maintenance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your child’s other parent isn’t paying you child maintenance or is only paying some of it, there are steps you can take. What...

• Switch energy supplier or tariff

  Switch energy supplier or tariff This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re trying to save money on your gas or electricity, you might consider either: switching suppliers switching to a different tariff with your...

• Asking your employer for changes to help you if you’re disabled

  Your employer might have to make adjustments to help you do your job as well as someone without a disability. The Equality Act 2010 calls these ‘reasonable adjustments’. They can be changes to policies, working practices or physical layouts, or providing extra equipment or support. The adjustments have to be...