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• Homelessness

  Get advice on applying for homeless help from the council, including making an application and challenging a decision.

• Stop your eviction from going to court

  Check if the council or housing association is treating you fairly. Check if you can do anything to stop them taking you to court.

• Witness Service referral form

  If you're in need of support at a criminal court in England or Wales, you can get free and independent support from the Citizens Advice Witness Service

• If you report child abuse to the police

  The responsibilities of the police and their powers to take action if they're involved in investigating a case of child abuse

• Check what tips and service charges you're entitled to

  From 1 October 2024, employers must pass on all tips to their workers. Check what the new Tipping Act means for you

• Complaining about benefits services

  Complaining about benefits services. You should consider complaining if the people dealing with your benefits claim or issue have handled it badly

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options

• Backdated water bills

  What is likely to happen if water companies pursue households for the payment of water bills if they have not been paid in the past for whatever reason and what you can do about

• Housing Benefit

  Check if you can get Housing Benefit, and what to do if you have any problems

• Young people and family

  Rights of children and young people on family matters including adoption, getting married and the rights of parents under 16