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• Small claims

  Read our advice on small claims. What to do if you're considering making a small claim, going to a hearing and what the rules are about making a court claim.

• Going to a small claims hearing

  Find out what happens at a small claims hearing and how to prepare for it.

• Making a small claim

  Find out what to do before you start a small claim, how to start one and what it involves.

• Insurance claims

  Overview and content list for insurance claims. Read our advice about making a claim on your insurance and when an insurer approaches you to settle a claim.

• Legal system

  Overview and content list for legal system. Get help and advice on the legal system, going to court as a witness and small claims.

• Deciding whether to make a small claim

  Find out what you should consider before starting a small claim and when you can make one.

• Changing a court order for debt

  Information about changing or cancelling county court judgments (CCJ).

• Get airline compensation for lost or delayed luggage

  What to do if an airline loses your luggage, or it’s delayed - claiming on your travel insurance and getting compensation from the airline.

• If you're being taken to court for debt

  Find out what to do if you’ve received a letter about a debt. If you owe money and you don't pay it back your creditor might take you to court.

• Law and courts

  Get advice on court claims, legal aid and legal documents such as wills.