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You've been told your flat is fire safe but disagree
Find out what to do if your landlord won't take steps to address fire safety in your flat
Complaining about your landlord's failure to make repairs if you are a social housing tenant
Complaining about your landlord's failure to make repairs to your social housing landlord, councillor or an Ombudsman and what to include in your complaint
Get help if you’re struggling to pay your bills
Check what help you can get if you’re struggling with money and you can’t afford to pay bills like energy, rent, internet or council tax.
Your energy supply
Get advice if you're having problems with your gas or electricity supply.
Challenging an eviction with discrimination law
Find out how you can defend your eviction by telling the court about discrimination from your landlord
If you’re struggling to pay your heat network bills
Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating.
Using storage heaters and immersion heaters
Check how to use electric storage heaters and immersion heaters. Make sure you’re using your heaters correctly
Challenge the council’s decision about your housing application
Check what to do if you disagree with the council's decision. Check how to ask for a review - this depends on why you’re challenging the decision