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Choosing a debt management plan provider
How to find a debt management plan provider, covering whether a debt management company is licenced and belongs to a trade association and checking the contract is correct
Contact the consumer service
Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem
Discrimination because of religion or belief
Taking action about discrimination on the grounds of religion or belief, explaining when it is unlawful or not unlawful and organisations which can help
Mortgages and secured loans
Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services
Getting a refund for a cancelled or delayed train
How to get a refund or compensation for a cancelled or delayed train. You need to keep your tickets to get a refund and should try to claim within 28 days
Check you have the ‘right to reside’ for housing
If you have pre-settled status or you’re waiting for a decision from the EU Settlement Scheme, check how to show you have the ‘right to reside
Step 3: Check the type of discrimination
To check if you’ve been discriminated against, you can check if you experienced a type of discrimination in the Equality Act 2010
Check how bankruptcy affects your money and bills
Find out what happens to your bank account when you’re bankrupt, how your bills might change and if you can keep money like your savings or pension