Search

• Find the user guide for your smart meter's in-home display

  Find the user guide for your smart meter's in-home display (IHD). Check by the number of buttons or by manufacturer

• How to read your smart gas meter

  Find out how to get a reading from your smart gas meter or your meter's in-home display

• Reducing your regular outgoings

  Find out how to save on household, energy and water bills, your TV licence and travel costs.

• Find out who your gas or electricity supplier is

  Who to contact to find your energy supplier or Meter Point Reference Number.

• Help with debt

  Get help to work out how much money you owe and which debts you should pay back first

• If you’re struggling to pay your heat network bills

  Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating

• Save money heating your home

  Check if you can save money on your energy bills by adjusting your central heating. Check how to heat your home in a more energy efficient way.

• Compare how much electrical appliances cost to use

  Find out which appliances use more electricity

• Consumer

  Get advice on your consumer rights, including complaints and trading standards

• How to read your gas or electricity meter

  Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters