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If you're unhappy about poor service
What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further
If you're owed child maintenance
Find out what you can do if you're not getting the child maintenance payments you're owed
Preparing for your PIP assessment
Information to help you prepare for your Personal Independence Payment (PIP) assessment interview
Help with your PIP review form
What to do if you receive a 'Making sure your award is right' PIP review form (sometimes called an AR1 or PIP.1043 form
Disability discrimination in schools
Explains the duty of schools to make reasonable adjustments to allow disabled pupils to access and fully participate in education
If your energy supplier has increased your direct debit payments
Why your payments may go up, checking your payments are correct, agreeing new monthly payments
Letter to complain about energy back-billing
Use this template letter to complain if your energy supplier is trying to bill you for energy you shouldn't have to pay for - back-billing complaint
Check if you're disabled under the Equality Act
Check the definition of disability for discrimination at work under the Equality Act 2010.