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• If something is advertised at the wrong price

  Your rights and options if something is wrongly priced on a label, advertisement or listing

• If your bank account is frozen after you go bankrupt

  Find out what to do if your bank account is frozen after you go bankrupt, including how to open a new account or get a prepaid debit card

• Check if your agency is paying you the right amount

  Find out what pay you should get and what fees your agency can charge you

• An insurer approaches you to settle a claim

  What to think about before taking up an offer to settle a claim directly from another insurer

• If your circumstances change during your IVA

  Find out what to do if your circumstances change during your IVA, like your income goes up

• Applying for flexible working

  Check what flexible working is, how to make a flexible working request and what your employer will do next

• Benefit overpayments

  Causes of benefit overpayments and what to do if you've been told you've been paid too much

• If a problem with National Insurance is affecting your benefits

  What to do if you can’t find your National Insurance number or if you think your National Insurance record is wrong and it’s affecting the benefits you can claim