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Switching your business to a new energy supplier
How to switch your business energy supplier and what to do if you have problems with an energy broker
Compare energy suppliers' customer service
Don’t switch before you compare customer services. Large energy companies ranked by number of complaints, wait times and commitments. Check your supplier
Cancelling building or decorating work
When you can cancel building or decorating work, how to cancel, when you're entitled to your money back, how to negotiate with the trader or company
Challenge your redundancy
Check if you have a good reason to challenge your redundancy. Find out how to negotiate with your employer, get mediation, and take legal action
Check if your energy meter isn't working properly
How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty
Cancelling a phone, TV, internet or mobile contract
Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee
Fixing problems with your smart meter’s in-home display
Check how to fix common problems with your smart meter’s in-home display (IHD
Getting your tenancy deposit back if you rent privately
Find out how to get your deposit back from your landlord when your tenancy ends and whether your landlord can keep your money to pay for damage or breakages