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• Preparing to apply for pre-settled and settled status

  Find out what you need for your settled status application. Check which documents you might need before you apply to the EU Settlement Scheme. Find out what to do if you think you have a criminal record

• Appealing against a parking ticket when someone else was driving

  How to appeal a parking ticket if someone else was driving, for example if you car was stolen or license plate copied

• Appealing a Child Benefit decision at tribunal

  Find out if you can appeal your Child Benefit mandatory reconsideration decision. Check when and how to appeal

• Calculate your monthly mortgage payments

  Use the mortgage tool from MoneyHelper to work out what your monthly mortgage payments could be. Check how much you could afford to borrow

• Deciding if you should apply for SMI

  What to think about before you apply for support for mortgage interest (SMI) if you get benefits

• Deciding whether to make a small claim

  Find out what you should consider before starting a small claim and when you can make one

• Problems with your settled status decision

  Find out what to do if you’re still waiting for a decision on your EU Settlement Scheme application. What you should do if you got pre-settled status but you were expecting settled status or if you’ve been refused any status

• If the car you bought is still on hire purchase

  Your rights and options if you find out the car you bought is still subject to a hire purchase or conditional sale agreement