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• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director

• How to get a debt relief order

  Sets out the steps you need to follow in the process of applying for a debt relief order

• Pet gets ill or dies after buying

  If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from

• Find a trader and check you can trust them

  Finding a seller or tradesperson who will do a good job and treat you fairly

• You might have to go to court as a witness

  What to do if you've been told you might have to go to court as a victim or witness including information on who'll contact you about the trial

• Get specialist immigration advice

  Check what help you can get from Citizens Advice or find a specialist immigration adviser

• Talking to your employer about a problem

  Get help and advice on how you can deal with a problem at work informally. You might be able to sort out the problem informally by talking to your employer

• If your creditors are still contacting you

  Check what to do if creditors are still contacting you about debts covered by your individual voluntary arrangement (IVA