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553 results found for consumer rights faulty goods
If something is advertised at the wrong price
Your rights and options if something is wrongly priced on a label, advertisement or listing.
Home credit (Doorstep loans)
Information about what home credit is, checking whether a home credit lender is licensed and how to compare home credit loans products
Complaining about your letting agent
Find out how to complain about your letting agent if you’re unhappy with their service and know when you can take court action
Ending a hire purchase or a conditional sale agreement - letter
Letter to end a hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more
What bailiffs can take
Information about what bailiffs can take. Get advice on stopping bailiffs from taking your vehicle and making a controlled goods agreement.
Small claims
Read our advice on small claims. What to do if you're considering making a small claim, going to a hearing and what the rules are about making a court claim
Cancelling a service you’ve arranged
When you can cancel a service, how to get your money back, how to negotiate with the business
Ending a joint hire purchase or a conditional sale agreement - letter
Letter to end a joint hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more
Check if you have to pay a debt
How to check liability for a debt, including time limits on debts and how to challenge a debt you think you might not be liable
Stopping bailiffs taking your vehicle
Check how to stop bailiffs taking your vehicle and get it back if it's been clamped