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• Get your home connected to a gas or electricity supply

  How to get your home connected to gas and electricity, how much a new connection costs, what to do if your connection request is refused, choosing a supplier

• Fixing problems with your smart meter’s in-home display

  Check how to fix common problems with your smart meter’s in-home display (IHD

• Switching from prepayment to paying by credit

  Replace your prepayment meter or switch your smart meter over so you pay for energy after you use it instead of paying in advance.

• Preparing to rent from a private landlord

  Find out how to decide whether to rent from a landlord or letting agent, how to search for a property and what questions you should ask before you rent a home

• If you’re having problems with your smart meter

  Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings.

• Get help with the cost of living

  Check what extra help you could get if you're struggling with the cost of living

• Get help if you use oil, LPG, coal or wood to heat your home

  If you use oil, wood, liquefied petroleum gas (LPG), biomass or coal to heat your home, you might be able to get help to pay your bills

• Getting a smart meter installed

  What smart meters are, when you can get one installed, whether you can refuse a smart meter, smart meter specifications and how to save money with a smart meter