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• Decide if prepayment is right for you

  Understand the advantages and disadvantages of a prepayment meter, and decide whether you want one

• Cancelling a package holiday

  Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up

• Complaining about your landlord's failure to make repairs if you are a social housing tenant

  Complaining about your landlord's failure to make repairs to your social housing landlord, councillor or an Ombudsman and what to include in your complaint

• Maternity pay - how to get it

  What you need to do to get statutory or contractual maternity pay from your employer

• Preparing to challenge your eviction if you've been discriminated against

  Find out how to stop your eviction if your landlord has discriminated against you

• Getting travel insurance

  What you need to think about before you take out a travel insurance policy

• Getting vehicle insurance

  Types of vehicle insurance and what to think about when choosing a policy

• Vehicle insurance – making a claim if you’re in an accident

  What to do if your car is in an accident and you want to make a claim on your motor insurance