Search
Your energy meter
Overview and content list for your energy meter. Get help reading your meter, checking it's working correctly, getting a meter installed and more.
Save energy at home
Information about saving energy at home. Get help on how to make your home more energy efficient, saving money heating your home and more.
Save money using your electrical appliances
Check the average costs of using your electrical appliances and devices. Find ways to save electricity and reduce your energy bills.
If your home is on a heat network
Find out what a heat network is and check what to do if you have problems with your heat network supplier.
Check if you can increase your income
Check you’re getting all the money you’re entitled to - including benefits, grants from charities and payments from government schemes
Buying a more energy efficient appliance
Work out if you’ll save money by buying a more energy efficient appliance and check how to read an appliance’s energy label.
Contact the consumer service for energy problems
Contact Citizens Advice consumer service for energy problems. By phone, online chat or online form we can help you with your worries about energy bills or energy supply.
Letter to complain about energy mis-selling
Use this template letter to complain if you've been pressured into signing an energy contract when you didn't want to