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• How to read your gas or electricity meter

  Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters

• If there's a child protection plan for your child

  Explains what a child protection plan is, why it might be put in place to protect a child, what it covers, reviews and when it may end

• Prepare for an asylum interview

  Get help preparing for an asylum interview (or ‘substantive interview’) when you apply for refugee status - it’s a chance for you to put your case across to someone from the Home Office

• Reducing your monthly mortgage payments

  Check how to cut down your mortgage costs, including how to reduce your monthly payments and switch mortgage lender

• Ovo Energy customer service

  Customer service contact details and scores for Ovo Energy. Find out how well Ovo Energy customer service performs and how to contact them

• Using early conciliation

  Find out when you must use early conciliation, what it involves and how it affects the time limit for making an employment tribunal claim

• Check if an IVA is right for you

  Check these steps to help you decide if an individual voluntary arrangement (IVA) is the best way to deal with your debt problems

• Dealing with rent arrears

  Check you’re responsible for paying rent arrears, find a way of affordably repaying them and make sure you're getting all the help you're entitled