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554 results found for consumer rights faulty goods
Your right to personal liberty
Explains how the right to personal liberty is protected by article 5 of the Human Rights Act 1998 meaning you cannot be detained for reasons other than criminal activity or mental health issues.
Your right to life
Explains how the right to life is protected by article 2 of the Human Rights Act 1998 and when the article may be breached.
Your right not to be tortured or treated in an inhuman way
Explains how article 3 of the Human Rights Act 1998 protects you from torture or inhuman treatment, which causes you severe mental or physical suffering.
Your right to respect for private and family life
Explains how the right to respect for your family and private life is protected by article 8 of the Human Rights Act 1998 and when a public authority may be breach the article.
Complaining about the condition of your shared house
Check what you can do if your landlord doesn’t keep your home in a good condition. Check if you live in a ‘house in multiple occupation’ (HMO
If you're unhappy about poor service
What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further.
Letter to complain to a trader about poor quality work agreed before 1 October 2015
Letter to ask a contractor to fix a problem with building work, decorating or home improvements - if you gave the go-ahead before 1 October 2015
Getting the best credit deal
Advice on getting a good best deal when borrowing money, including comparing credit products, costs involved, terms and conditions and checking whether you can afford the repayments
If a company stops trading or goes out of business
Claim money owed to you when a trader goes out of business, including checking whether they’ve gone out of business
Cancelling a gym membership
When you can cancel your gym membership without paying, what to say to the gym when asking to cancel, where to get more help if the gym's not responding