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• Cancel something you bought on hire purchase

  Returning something you bought on hire purchase or conditional sale. How to cancel the agreement and what you’ll owe

• Cancelling a loan or credit agreement

  Find out if your credit agreement is covered by the Consumer Credit Act 1974 and your rights if you want to cancel

• You are taken to court for rent arrears

  Information about the procedure a landlord must follow in order to take a tenant to court for rent arrears, special rules for social housing landlords, notice periods, what happens and a court hearing and the type of orders a judge can make

• Check if a change affects your JSA

  What to do if you have a change of circumstances while getting JSA. How to report changes to your work, income, family, health or immigration status

• Getting the best credit deal

  Advice on getting a good best deal when borrowing money, including comparing credit products, costs involved, terms and conditions and checking whether you can afford the repayments.

• Deciding what to do when you separate

  What you need to do when you separate from your partner including how to reach an agreement about your children and money, belongings and the family home.

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options

• Dealing with Council Tax arrears

  What happens when you miss a council tax payment, and how to negotiate with your council to pay what you owe in smaller amounts