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• Student housing - living in halls

  Explains the housing status of students living in halls of residence provided by their university. Also covers rent, deposits, administration fees, bills and council tax

• What rights are protected under the Human Rights Act?

  Overview and content list for rights are protected under the Human Rights Act

• Faulty goods

  Consumer template letters for faulty goods. Use our template letters if you need to write about an issue with faulty goods to a supplier

• Dealing with your energy supply when you move business premises

  Steps to take when moving in or out of business premises. Proof of change of tenancy documents required.

• How to claim Housing Benefit

  How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too

• Agreeing maintenance between you

  Find out what to include in a private child maintenance arrangement and where you can get help to make one.

• Child maintenance

  Find out how to get child maintenance and what to do if you have problems getting or paying

• Repairs and housing conditions if you're renting

  Check what repairs your landlord has to do, and your options if they don't. Check what you can do about some common repair problems