Search
1,263 results found for consumer advice
Problem with a used car
Find out your rights if you've bought a used car and something has gone wrong. You may have a legal right to a repair, the cost of a repair, or some or all of your money back
An insurer approaches you to settle a claim
What to think about before taking up an offer to settle a claim directly from another insurer
Student housing - your behaviour in halls
Explains how students can be sanctioned if they misbehave or have rent arrears when living in university halls of residence. Sanctions can include withholding qualifications, preventing students progressing in their course and eviction
Changing to a water meter
Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property
Moving home and water bills
What you should do when you are moving home, informing your water company and making sure you pay the right water bills
Complaining about your water company
The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said
If you're being taken to court for debt
Find out what to do if you’ve received a letter about a debt. If you owe money and you don't pay it back your creditor might take you to court
Ending a hire purchase or a conditional sale agreement - letter
Letter to end a hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more
Taking action over credit brokers
Explains how to get your money back from a credit broker, if they have taken payment from you without your permission
Ending a joint hire purchase or a conditional sale agreement - letter
Letter to end a joint hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more