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Get advice about health costs and services
Get advice about help with NHS costs and services. Also, where to complain about a health service and social care for older or vulnerable people.
Getting help from social services if you're homeless
Check if you can get help from social services and what help they can give. Check how to apply for help and what you can do if they refuse.
Taking action about discrimination in health and care services
Check how to complain about discrimination by health and care services - including taking them to court.
Check if you can get your money back after a scam
Find out when you're likely to get a refund following a scam, and how to claim
If your home is on a heat network
Find out what a heat network is and check what to do if you have problems with your heat network supplier
Your energy supplier has gone bust
What happens if your gas or electricity supplier stops trading, and what you should do next
Complaining about an energy efficiency home improvement
How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler
Problems with your business energy supplier or broker
Complain to your business energy supplier or broker if you’re a small business or a microbusiness. Check if you can take your complaint to the Energy Ombudsman