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• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• Types of pension

  Overview and content list for pension types. Read our advice about workplace pensions, pension and compensation schemes for the armed forces and state pension.

• Education

  Get advice on issues about education. Overview of discrimination in education, sorting out school problems and help with school costs.

• Letter to cancel goods or services bought at home or in a public place

  Letter to cancel a sale during your 14 day 'cooling off period' - for doorstep sales and sales at a home, workplace or public place.

• Check what tips and service charges you're entitled to

  Employers must pass on all tips to their workers. Check what the Tipping Act means for you

• Young people and family

  Rights of children and young people on family matters including adoption, getting married and the rights of parents under 16

• Claiming compensation for a personal injury

  How you can take legal action if you want to claim compensation for a personal injury.

• Check if you're disabled under the Equality Act

  Check the definition of disability for discrimination at work under the Equality Act 2010.