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• Getting a refund on an event ticket

  Find out when you what you can get when you ask for a refund on a ticket, if you can resell it and what to do if you don't get a refund

• Complain about an insolvency practitioner

  Find out the steps to complain about the insolvency practitioner dealing with your individual voluntary arrangement (IVA

• If you’ve been told your energy supply will be disconnected

  What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support

• Challenging a DLA decision - the tribunal hearing

  If you challenge a DLA decision you may be asked to go to a tribunal hearing. Get guidance on how to prepare for a DLA tribunal hearing

• Help with filling in the DLA form for your child

  Filling in the DLA form can be difficult for a parent - read our advice on how to fill in the DLA claim form

• Family

  Get advice on family, looking after people and when a relationship ends

• Check if you can get Child Benefit

  Check if you’re eligible for Child Benefit, who should make the claim and how much you’ll get. Find out if you'll be affected by the high income tax charge

• Problems with work if you have a Health and Care Worker visa

  Get help if you're having problems with work while you have a Health and Care Worker visa. You have the same rights as any other worker

• Harassment by creditors

  How creditors are supposed to behave when they are trying to recover their money, what kind of behaviour is not acceptable and how to tell if you are being harassed

• If you want your lodger to move out

  Landlords of lodgers have responsibilities. Check what you should be doing when you have a problem or are looking to end your agreement